Shipping & Returns Policy

Privacy Policy

Shipping Policy

At KUCHIKU, we are committed to delivering your purchases in a timely and efficient manner, no matter where you are located. We offer international shipping to ensure you can enjoy products from around the globe. Here’s everything you need to know about our shipping process:

1. Shipping Locations: We ship worldwide, so no matter where you are, KUCHIKU can get your items to you. From the USA to Europe, Asia, and beyond, we partner with trusted global courier services to ensure reliable delivery.

2. Shipping Times:

Standard Shipping: Delivery times vary by location, but typically range from 7-14 business days for international orders.
Expedited Shipping: For faster delivery, we offer expedited shipping options, which generally take 3-5 business days, depending on your location.

Please note that delivery times are estimates and may vary due to customs processing or weather conditions.

3. Shipping Costs: Shipping costs depend on the weight of your order and the destination country. During checkout, you’ll see the exact shipping cost for your items based on your shipping address. We strive to keep shipping affordable and transparent, with no hidden fees.

4. Tracking Your Order: Once your order has been shipped, you will receive a tracking number to monitor the progress of your delivery. You can track your order directly on the courier’s website or via our system.

Returns Policy

1. Return Eligibility:

Returns are accepted within 30 days of receiving your order.
Items must be unused, in their original condition, and with all tags, packaging, and receipts intact.
Certain items such as personalized products, perishable goods, or opened beauty items may not be eligible for return. Please refer to the product page for specific return exclusions.

2. How to Initiate a Return: To initiate a return, simply follow these steps:

Enter your order number and email address to begin the return process.
Select the items you wish to return and submit the request.
You will receive a return shipping label (if applicable) and further instructions for sending back the item.

3. Return Shipping:

For returns within the first 14 days, we cover the cost of return shipping. For returns after 14 days, you will be responsible for the return shipping cost.
We recommend using a trackable shipping service for returns to ensure the safe delivery of the items.

4. Refund Process: Once we receive your returned item and inspect it, we will process your refund within 5-7 business days. The refund will be credited to your original payment method. Shipping costs are non-refundable unless the return is due to a mistake made on our part.

5. Exchanges: If you would like to exchange an item for a different size, color, or product, please return the original item and place a new order on our website. We are happy to assist with any exchange requests to ensure you find the perfect product.

Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer service team immediately. We will resolve the issue by offering a full refund or replacement, depending on your preference. Please provide clear images of the damaged item, packaging, and order details to help us assist you promptly.

Registered company Address :

KUCHIKU (OPC) PRIVATE LIMITED
Flat No.419, A-block, Sterling Kodigehalli Main Road Sahakar Nagar,
Kodigehalli, Bangalore, Bangalore North, Karnataka, India, 560092.

Ware house Address :

No 60/68, 3rd A Main Road, ISRO Layout,
Akshaya Comforts Apartment, First floor, Flat No D2,
Bangalore, Karnataka, India, 560078.

Email : info@kuchiku-shopaholic.com
Email : support@kuchiku-shopaholic.com

Contact : +91 968-6639-597

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